Privacy Policy

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Privacy Policy
Effective Date: 7th July,2025

1. Introduction
At Pristine Press (operated by R S Enterprise), we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide while using our services, including our website, mobile applications, and offline interactions.

2. Information We Collect

I. Personal Information
We may collect the following information directly from you:

• Full name
   
• Contact details (including telephone number and email address)
   
• Address for pick-up and delivery services
   
• Payment information (processed securely through third-party payment gateways)
   

II. Information Collected Automatically
When you interact with our services, we may automatically collect:

• Date and time of transactions
   
• Details of services requested and usage patterns
   
• Records of interactions with our customer service team
   

3. Sharing of Information
We may share your personal information with the following parties, where appropriate and necessary:

• Service Providers and Affiliates: Third-party vendors and partners who assist us in providing services, under strict confidentiality agreements.
   
• Legal Authorities: When required by law, regulation, or to protect our legal rights or the safety of our customers and others.
   
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
   

4. How We Use Your Information
We use your personal information for purposes including but not limited to:

• Processing and fulfilling your orders
   
• Communicating with you regarding your orders, service updates, or inquiries
   
• Providing customer support and responding to service requests
   
• Sending promotional and marketing communications (which you may opt out of at any time)
   

5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights
You have the following rights concerning your personal data:

• Access: Request access to the personal data we hold about you.
   
• Correction: Request correction of any inaccurate or outdated information.
   
• Opt-out: Opt-out of receiving promotional communications.
   
• Deletion: Request the deletion of your personal data, subject to legal and regulatory obligations.
   

7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by applicable law.

8. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated through our website or via direct communication. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: care@pristinepress.in